Privacy Policy

Purpose and application

• This document constitutes the privacy policy of Bronzewing Sun Farms Pty Ltd (ACN 622 818 928) and its associated entities (collectively, we, us or our).

• This Privacy Policy sets out how we handle your personal information and other information.

• This Privacy Policy applies to individuals including actual and prospective customers, suppliers, contractors, subcontractors, employees, investors and visitors.

Collecting your personal and other information

• We collect personal information about you in different ways, including, without limitation, when: (a) we bid or prepare proposals to supply you goods or services; (b) you engage us to supply you goods or services;
  (c) you bid or apply to supply us goods or services, whether as a supplier, contractor, subcontractor, employee or otherwise; (d) we engage you to supply us goods or services, whether as a supplier, contractor, subcontractor, employee or otherwise; (e) you call us or send us email or other correspondence; (f) you visit or interact with our website; (g) we deal with government agencies or third party service providers (such as the electricity retailers of customers); or (h) we access publicly available sources.

• We may collect and hold a range of different information about you as necessary for business or administration purposes. Some examples of business or administration purposes are set out below in the section titled 'Using your personal information'. Other examples include: (a) verifying your identity; (b) contacting you; and (c) obtaining your feedback.

• The types of information we may collect and hold includes, without limitation: (a) name; (b) date of birth; (c) organisation; (d) position or role; (e) industry sector; (f) jurisdictions or locations (such as post codes) where you operate, supply or receive goods or services; (g) contact details such as address, email address, phone number or mobile telephone number; (h) employment history; (i) educational qualifications; (j) financial information such as bank account and credit card numbers; (k) electricity consumption profile; (l) complaint details; or (m) information about how you use our products or services.

• We collect personal information orally, in writing, over the phone, by email, via our website or through other modes of communication.

• You are under no obligation to provide us personal information we request; however, not providing such information may mean we are unable or less willing to: (a) supply you goods or services; or (b) engage you to supply us goods or services.

Using your personal information

• Personal information we collect may be used by us for the purpose for which it was collected and otherwise as necessary for business or administration purposes, which may include, without limitation: (a) sending bids or proposals to supply goods or services; (b) negotiating or executing agreements for supply or purchase of goods or services; (c) sending performance or maintenance reports; (d) sending invoices or responses to invoices; (e) liaising with government or third party service providers; (f) sending updates about specific projects or our business generally; (g) appraising creditworthiness or conducting other due diligence in relation to customers or suppliers; (h) preparing internal analysis of products or services or actual or potential improvements thereto; (i) preparing internal research or market or other data analysis; or (j) complying with our legal obligations. We may also use your personal information for any purpose that is incidental or related to the above-described purposes.

• We do not sell your personal information to others.

• We do not disclose your personal information to any unaffiliated third party without your prior consent, except where to do so is in accordance with the original purpose of collection. For example, we may relay your details to an unaffiliated third party for the purposes of developing, designing, engineering, operating, maintaining, monitoring, insuring or financing commercial solar photovoltaic systems.

• Other circumstances in which we may disclose your personal information to unaffiliated third parties include where: (a) you have expressly or impliedly consented to such disclosure; (b) we disclose in confidence to our advisers (including lawyers and accountants), consultants, insurers or financiers; (c) we disclose in confidence to third parties to obtain feedback and improve our services; or (d) disclosure is authorised or required by or under Australian law or a court or tribunal.

• To the maximum extent permitted by law, we may share your personal information with overseas services providers whose services we consider essential for our business. For example, we may transfer your personal information to Australian or internationally-based facilities in the course of data processing, ‘back up’ or scanning or for the purposes of obtaining other services from third parties.

• If we wish to use your personal information for a purpose beyond that for which it was originally provided, we will ask for your consent.

Information services and ‘opting out’

• We may contact you via email or other means to provide you with updated or other information about goods or services you have ordered or may order from us, about our website or in relation to events.

• If you no longer wish to receive such information from us, you can either unsubscribe directly within emails you receive or contact a member of our team at privacy@bronzewingsunfarms.com.

• Note that it may take at least 10 business days before any ‘opt out’ becomes effective.

Securing your personal information

• We are committed to taking reasonable steps to: (a) keep personal information you provide to us confidential and secure; and (b) ensure that your privacy is respected.

• We host our customer data electronically on our IT systems. These may include Australian or internationally-based cloud servers or the servers of third parties within or outside of Australia.

Accessing, correcting or updating your personal information

• You have a right to request access to or correction of your personal information held by us.

• If you wish to access, correct or update any personal information we may hold about you, please contact us as set out below.

• Note that we may charge for providing access to this information and we may refuse access where the Privacy and Personal Information Act 1998 (Act) allows us to do so, including where: (a) the information concerns anticipated or ongoing legal proceedings; (b) we are required by law not to disclose the information; or (c) it is otherwise lawful for us to refuse access.

Making and resolving complaints

• If you have any questions or concerns about our collection, use or disclosure of personal information, or if you believe that we have not complied with this Privacy Policy or the Act, please contact us as set out below. When contacting us, please provide as much detail as possible in relation to the query, issue or complaint.

• Your complaint will be taken seriously and will be assessed by an appropriate person with the aim of resolving any issue in a timely and efficient manner. We request that you cooperate with us during this process and provide us with relevant information we may require.

• If your complaint is not resolved to your satisfaction, you may make a complaint to the Office of the Australian Information Commissioner as follows:

Call:  1300 363 992
Email:  enquiries@oaic.gov.au
Write to: GPO Box 5218, Sydney NSW 2001

Release from claims

• To the maximum extent permitted by law, we are not responsible or liable to you, and you release us from all claims (including claims for negligence), for any losses arising from collection, disclosure or other use (or misuse) of the information you provide, whether authorised or unauthorised. The reference in this clause to ‘losses’ includes: expenses; costs; demands; claims; damages; liabilities; injury; illness; interruption of service; loss of or corruption of information we collect or other data, software or hardware; loss of reputation; loss of business; loss of contracts; loss of revenue; loss of savings; loss of profit; loss of opportunity to earn the foregoing; or increase in operating expenses or financing costs, whether direct or indirect or normal or consequential in nature.

Updating this Privacy Policy

• We may unilaterally review and modify this Privacy Policy from time to time and without notice. If we do modify this Privacy Policy, we will post the updated version of it on our website and such updated version will apply to all of your information held by us at that time.

Contacting us

• If you have any questions about this Privacy Policy, you should contact:

  Privacy Officer, Bronzewing Sun Farms
  Email: tom@bronzewingsunfarms.com
  Write to: PO Box 524, Newtown NSW 2042